Layout Table~~~~6979~6979~~

Outlook Training Available as Online, Customizable Courseware or Printable Quick References~With CustomGuide training users master topics they need quickly with bite-sized lessons, available as either customizable courseware or interactive online training. Printable quick references provide double-sided “cheat sheets” with frequently-used commands and shortcuts.

Online Interactive Training
Who ever became David Beckham by watching football ?
Instant bite-sized fully interactive tutorials answer “how to” computer questions Click to preview sample

Customizable Courseware
Why write your own courseware when CustomGuide have done it for you ?
Fully customizable content, unlimited printing rights, covers all areas. Click to preview sample

Printable Quick References
Save time and support calls with these single-page, double-sided “cheat sheets” that put frequently used commands, tips, and shortcuts at your fingertips. Click to preview sample~~~6979~6980~~

Course Outline Table~~~~6979~6981~~

Outlook 2007~Coming soon !~~~6979~7069~~

Outlook 2003~The Fundamentals
What's New in Outlook 2003?
Starting Outlook
Understanding the Outlook Screen
Using the Navigation Panel
Using Menus
Using Toolbars
Filling Out Dialog Boxes
Keystroke and Right Mouse Button Shortcuts
Composing and Sending E-mail
Receiving E-mail
Cutting, Copying, and Pasting Text
Creating an Appointment
Viewing the Calendar
Editing and Rescheduling Appointments
Using the Contact List
Viewing, Editing, and Deleting Contacts
Using the Task List
Using Notes
Working with Outlook Today
Getting Help
Changing the Office Assistant and Using the "What's This" Button
Printing an Item
Exiting Microsoft Outlook
Using E-mail
Composing and Sending E-mail
Specifying Message Options
Receiving and Sorting Messages
Replying to a Message
Forwarding a Message
Checking Your Spelling
Inserting a Hyperlink
Attaching a File to a Message
Opening an Attachment
Finding Messages
Deleting Messages
Exploring the Folder List
Using Outlook Web Access
Using the Address Book
Introduction to the Address Book Adding New Entries Searching the Address Book and Editing Entries Creating a Distribution List Deleting Contacts and Distribution Lists
Using the Contacts List
Adding a Contact
Editing and Deleting Contacts
Adding an E-mail Sender to the Contacts List
Mapping a Contact?s Address on the Internet
Changing Views
Using the Actions Menu
Printing the Contact List
Using the Calendar
Scheduling an Appointment
Viewing the Calendar
Editing and Rescheduling Appointments
Scheduling an Event
Setting Reminders
Copying Appointments
Configuring Calendar Options
Working with Recurring Appointments
Printing the Calendar
Color-Coding Appointments
Changing Calendar Views
Assigning Appointments and Events
Viewing the TaskPad
Viewing Calendars Side by Side
Using the Task List
Using the Task List
Creating a Recurring and Regenerating Tasks
Changing Task Views
Using the Journal
Recording in the Journal Automatically
Viewing the Journal
Manually Creating a Journal Entry
Opening, Modifying, and Deleting a Journal Entry
Creating a Journal Entry by Dragging and Dropping
Attaching a File to a Journal Entry
Relating a Contact to a Journal Entry
Changing Journal Views
Advanced E-mail Features
Saving Unfinished Messages (Drafts)
Recalling a Message
Using the Out of Office Assistant
Using Stationary
Creating a Signature
Inserting a Signature
Dealing with Junk E-mail
Adding Names to the Blocked and Safe Senders List
Formatting Fonts
Changing the Message Format
Viewing the Mail Window
Changing Views
Changing E-mail Options
Changing Outlook's Security Settings
Organizing and Finding Information
Working with Outlook Data Files
Finding Information
Using the Advanced Find Feature
Using Folders to Organize Information
Creating a Folder
Renaming, Copying, Moving, and Deleting a Folder
Using and Creating Search Folders
Modifying and Deleting Search Folders
Selecting Multiple Items
Flagging Items
Dealing with Junk E-Mail
Adding Names to the Junk Mail Sender?s List
Using Categories
Creating a Rule by Example
Creating a Rule with the Rule Wizard
Managing Rules
Using Grouped Views
Filtering Information
Color Coding E-mail Messages
Sorting Information
Adding Fields to a View
Creating a Custom View
Closing an Outlook Data File
Collaborating with Other Users
Planning a Meeting
Responding to a Meeting Request
Checking Responses to a Meeting Request
Creating and Working with Group Schedules
Setting the Free/Busy Options and Publishing Your Calendar on the Internet
Sharing Your Calendar and Other Folders
Opening a Shared Calendar
Giving Delegate Permissions
Opening Shared Folders Automatically
Taking a Vote
Responding to and Tracking Votes
Assigning a Task to Another User
Sending a Status Report
Working with Public Folders
Adding a New Item to a Public Folder
Replying to Items in a Public Discussion Folder
Advanced Topics
Customizing Outlook?s Toolbar
Using the Tools Together
Sending Faxes
Manually Archiving Information
Retrieving Archived Items
Using AutoArchive
Importing Information
Exporting Information
Starting Outlook Automatically when Windows Starts
Accessing Your Outlook E-mail on a Free E-mail Service~~~6979~6982~~

Outlook XP~The Fundamentals
What's New in Outlook 2002?
Starting Outlook
Understanding the Outlook Screen
Moving Around Outlook
Using Menus
Using Toolbars
Filling Out Dialog Boxes
Keystroke and Right Mouse Button Shortcuts
Composing and Sending E-mail
Receiving E-mail
Exploring the Folder List
Cutting, Copying, and Pasting Text
Creating an Appointment
Viewing the Calendar
Editing and Rescheduling Appointments
Using the Contact List
Viewing, Editing, and Deleting Contacts
Using the Task List
Using Notes
Working with Outlook Today
Printing an Item
Exiting Microsoft Outlook
Getting Help from the Office Assistant
Changing the Office Assistant and Using the "What's This" Button
Using E-mail
Composing and Sending E-mail
Specifying Message Options
Receiving and Sorting Messages
Replying to a Message
Forwarding a Message
Checking Your Spelling
Inserting a Hyperlink
Attaching a File to a Message
Opening an Attachment
Finding Messages
Deleting Messages
Exploring the Folder List
Using the Address Book
Introduction to the Address Book
Configuring the Address Book
Adding New Entries
Searching the Address Book and Editing Entries
Creating a Distribution List
Deleting Contacts and Distribution Lists
Using the Contacts List
Adding a Contact Editing and Deleting Contacts Adding an E-mail Sender to the Contacts List Mapping a Contact?s Address on the Internet Changing Views Using the Actions Menu Printing Your Contact List
Using the Calendar
Scheduling an Appointment
Viewing the Calendar
Editing and Rescheduling Appointments
Scheduling an Event
Setting Reminders
Copying Appointments
Configuring Calendar Options
Working with Recurring Appointments
Printing the Calendar
Changing Calendar Views
Using the Task List
Using the Task List
Creating a Recurring and Regenerating Tasks
Changing Task Views
Using the Journal
Recording in the Journal Automatically
Viewing the Journal
Manually Creating a Journal Entry
Opening, Modifying, and Deleting a Journal Entry
Creating Journal Entries Related to a Contact
Changing Journal Views
Advanced E-mail Features
Saving Unfinished Messages (Drafts)
Recalling a Message
Using the Out of Office Assistant
Using Stationary
Creating a Signature
Inserting a Signature
Formatting Fonts
Changing the Message Format
Changing Views
Changing E-mail Options
Organizing and Finding Information
Working with Personal Folder Files
Finding Information
Using the Advanced Find Feature
Using Folders to Organize Information
Creating a Folder
Renaming, Copying, Moving, and Deleting a Folder
Selecting Multiple Items
Flagging Items
Dealing with Junk E-Mail
Adding Names to the Junk Mail Sender?s List
Using Categories
Using the Rules Wizard
Using Grouped Views
Filtering Information
Color Coding E-mail Messages
Sorting Information
Adding Fields to a View
Creating a Custom View
Using the Organize Panel
Closing an Outlook Data File
Collaborating with Other Users
Planning a Meeting
Respond to a Meeting Request
Checking Requests to a Meeting Request
Set the Free/Busy Options
Giving Delegate Permissions
Opening Someone Else?s Folder
Setting Access Permissions
Open Shared Folders Automatically
Taking a Vote
Taking and Tracking Votes
Assigning a Task to Another User
Sending a Status Report
Working with Public Folders
Adding a New Item to a Public Folder
Replying to Items in a Public Discussion Folder
Advanced Topics
Customizing Outlook?s Toolbar
Using the Tools Together
Manually Archiving Information
Retrieving Archived Items
Using AutoArchive
Importing Information
Exporting Information
Starting Outlook Automatically when Windows Starts
Accessing Your Outlook E-mail on a Free E-mail Service~~~6979~6983~~

Outlook 2000~The Fundamentals
What's New in Outlook 2000?
Starting Outlook
Understanding the Outlook Screen
Using the Outlook Bar
Using Menus
Using Toolbars
Filling Out Dialog Boxes
Keystroke and Right Mouse Button Shortcuts
Composing and Sending E-mail
Receiving E-mail
Using the Folder List
Cutting, Copying, and Pasting Text
Creating an Appointment
Viewing the Calendar
Editing and Rescheduling Appointments
Using the Contact List
Viewing, Editing, and Deleting Contacts
Using the Task List
Using Notes
Working with Outlook Today
Getting Help from the Office Assistant
Changing the Office Assistant and Using the "What's This" Button
Printing an Item
Exiting Microsoft Office
Using E-mail
Composing and Sending E-mail
Specifying Message Options
Receiving and Sorting Messages
Replying to a Message
Forwarding a Message
Checking Your Spelling
Inserting a Hyperlink
Attaching a File to a Message
Opening an Attachment
Finding Messages
Deleting Messages
Exploring the Folder List
Using the Address Book
Introduction to the Address Book
Configuring the Address Book
Adding New Entries
Searching the Address Book and Editing Entries
Creating a Distribution List
Deleting Contacts and Distribution Lists
Using the Contacts List
Adding a Contact
Editing and Deleting Contacts
Adding an E-mail Sender to the Contacts List
Mapping a Contact?s Address on the Internet
Changing Views
Using the Actions Menu
Printing Your Contact List
Using the Calendar
Scheduling an Appointment
Viewing the Calendar
Editing and Rescheduling Appointments
Scheduling an Event
Setting Reminders
Copying Appointments
Configuring Calendar Options
Working with Recurring Appointments
Printing the Calendar
Changing Calendar Views
Using the Task List
Using the Task List
Creating a Recurring and Regenerating Tasks
Changing Task Views
Using the Journal
Recording in the Journal Automatically
Viewing the Journal
Creating a Journal Entry
Opening, Modifying, and Deleting a Journal Entry
Drag and Dropping a Journal Entry
Attaching a File to a Journal Entry
Looking at Journal Entries for a Specific Contact
Changing Journal Views
Advanced E-mail Features
Saving Unfinished Messages (Drafts)
Recalling a Message
Using the Out of Office Assistant
Using Stationary
Creating a Signature
Inserting a Signature
Formatting Fonts
Changing the Message Format
Changing Views
Changing E-mail Options
Organizing and Finding Information
Working with Personal Folder Files
Finding Information
Using the Advanced Find Feature
Using Folders to Organize Information
Creating a Folder
Renaming, Copying, Moving, and Deleting a Folder
Selecting Multiple Items
Flagging Items
Dealing with Junk E-Mail
Adding Names to the Junk Mail Sender?s List
Using Categories
Using the Rules Wizard
Using Grouped Views
Filtering Information
Color Coding E-mail Messages
Sorting Information
Adding Fields to a View
Creating a Custom View
Using the Organize Panel
Closing the Personal Folder File
Collaborating with Other Users
Planning a Meeting
Respond to a Meeting Request
Checking Requests to a Meeting Request
Set the Free/Busy Options
Giving Delegate Permissions
Opening Someone Else?s Folder
Setting Access Permissions
Open Shared Folders Automatically
Taking a Vote
Taking and Tracking Votes
Assigning a Task to Another User
Sending a Status Report
Working with Public Folders
Adding a New Item to a Public Folder
Replying to Items in a Public Discussion Folder
Advanced Topics
Customizing Outlook?s Toolbar
Using the Tools Together
Manually Archiving Information
Retrieving Archived Items
Using AutoArchive
Importing Information
Exporting Information
Starting Outlook Automatically when Windows Starts
Accessing Your Outlook E-mail on a Free E-mail Service~~~6979~6984~~

Ordering~~~~6979~6985~~

Outlook Training Course by CustomGuide~Per Seat Licencing Available

Call 01223 894136 for quotes for NETWORK and ONLINE Solutions

Online training is Scorm and AICC compliant~~PER USER%3A ONLINE Course 12 month licence|!104349|Customizable Courseware 12 month licence|1477|Printable Quick References 12 month licence|1478|~6979~6986~access microsoft end user 2003~