Layout Table~~~~6282~6282~~

A+ & Network+ 15 Sessions - 60 Hours of Interactive Training~.
CompTIA A+ and Network+ certifications has been established as the standard credential for anyone beginning an information technology career. In this certification training series from LearnKey, you receive exceptional training in both A+ exams and the Network+ exam by the worlds expert, Mike Myers in a learning experience that’s as close to a live classroom as you can get. At the conclusion of this training course, you’ll be confident with real world PC hardware and DOS/Windows system software and be prepared to pass the most recent CompTIA A+ and Network+ certification exams.

Benefits.
• LearnKey courses meet or exceed all the latest CompTIA certification objectives.
• Gain valuable skills and become a certified IT professional.
• Acquire basic knowledge that will increase your credibility and marketability in the IT industry.~~~6282~6283~~

Layout Table~~~~6282~6305~~

A+ All in One~~~~6282~6284~~

Network+ All in One~~~~6282~6303~~

eSupport available~~~~6282~6600~~

Course Outline Table~~~~6282~6285~~

Session 1~Section A: Certification Standards
· A+ Test Versions
· Testing Locations and Information

Section B: Visible PC
· Computer Hardware
· System Unit Overview
· Connectors
· Sound Connectors
· New System Unit Connectors

Section C: System Unit
· Inside the System Unit
· Motherboard Components
· Electrostatic Discharge
· Power Supply and Cables

Section D: CPU Overview
· Data Bus
· Counting in Binary
· Clock Speed
· Program Commands
· RAM
· Address Bus
· Line of Code

Section E: CPUs
· Intel 8086
· Internal CPU Speed
· RAM Cache
· Double Cache
· CPU Types
· Historical CPUs
· Pipelining
· Four-Step Process
· Dual Pipelines

Section F: Modern CPUs
· Chip Sets
· Frontside/Backside Bus
· Pentium
· PGA CPU
· LGA CPU
· Speculative Execution
· MMX
· VRM
· AMD-K5/Pentium Pro

Section G: Processors
· Pentium III
· Code Names
· AMD Athlon Thunderbird~~~6282~7913~~

Session 2~Section A: Next Generation CPUs
· Pentium 4
· The Process
· Pentium Speed
· Hyper-Threading
· Two CPUs
· 32-Bit Processors

Section B: Processor Types
· 64-Bit Processor
· AMD 64-Bit Processor
· AMD Solution
· Core Processors
· Low-End Processors
· Mobile Processors

Section C: Installing and Upgrading CPUs
· Installing a CPU
· Fan Installation and Connectors
· Over-Clocking
· Liquid Cooling
· Reservoir, Pump, and Radiator

Section D: RAM Concepts
· RAM Transistors and Capacitors
· DRAM Organization
· DRAM
· Memory Chips (x8, x16, x32) Width

Section E: RAM Types
· FPM/EDO
· SDRAM
· RDRAM
· DDR SDRAM
· Measuring DDR and DDR2 Speed
· Dual-Channel
· ECC RAM/Double-Sided DRAM

Section F: Installing and Repairing RAM
· Adding RAM
· RAM Count
· CPU-Z
· RAM Errors~~~6282~7912~~

Session 3~Section A: CMOS
· BIOS Chip
· CMOS Set Up
· Basic CMOS
· Advanced CMOS
· Security
· Boot and Exit Options
· Clearing CMOS

Section B: Power-On Self Test (POST)
· Beep Codes
· Text Error Code
· POST Card

Section C: Expansion Bus
· Expansion Slots
· PC Bus
· ISA Bus
· False Starts
· PCI
· AGP
· Parallel vs. Serial
· PCI Express

Section D: System Devices
· System Resources
· I/O Addresses
· Device Manager
· Hexadecimal
· Hex to Binary

Section E: Interruption
· IRQ Wire
· PCI/ISA Interrupt Channels
· IOAPIC
· Interrupt Request
· DMA

Section F: Installing Devices
· Network Card Installation
· Device Errors
· COM Ports and LPT Ports

Section G: Motherboard
· AT/ATX
· BTX
· NLX
· ITX
· Motherboard Installation
· Wire Placement
· AMR/CNR

Section H: Power Supply
· AC/DC Transformer
· Surge Suppressor
· AT and ATX Power Supplies
· Connectors
· ATX Power Versions
· Latest Generation Power Supplies~~~6282~7911~~

Session 4~Section A: System Build
· Assembly
· Case Components
· Mounting the Motherboard
· Fan Mounting
· Power Supply Installation

Section B: Hard Drive Technology
· Read-Write Armature
· Flux Reversal
· CHS Values
· Drive Types
· Terminology
· Hard Drive Controllers

Section C: ATA Hard Drives
· ATA-1 Standard
· ATA-2 (EIDE) Standard
· ATA-4 Standard
· ATA-5 Standard
· Cables
· Controller Issues
· Interrupt 13 Extensions
· ATA-6 Standard
· Serial ATA

Section D: SCSI
· Concepts
· Host Adapter
· SCSI Chains
· Termination
· LUN
· SCSI Types
· Termination Types
· SCSI Cable Lengths

Section E: PATA Hard Drive Installation
· Drive Components
· SetUp Utility
· Boot Order
· Set Boot Order
· Configure Drive

Section F: CD Media
· Compact Disc
· CD-ROM
· Speed Ratings
· CD-R
· CD-RW
· 80 Millimeter CDs
· DVD-ROM Types
· High Definition
· DVD Media~~~6282~7910~~

Session 5~Section A: Removable Media
· Floppy Drives
· Thumb Drives
· External Hard Drives
· USB Connectors
· FireWire
· eSATA
· Flash Drives

Section B: Sound
· Sound Cards
· Sound Card Setup
· Speakers
· Sound Card Installation
· Sound Devices
· Codecs

Section C: CRT and LCD Monitors
· Video Cards
· Video RAM
· CTR Monitors
· LCD Monitors
· CCFLs
· Response Rate
· Brightness/Contrast

Section D: Video Technology
· VGA Connection
· DVI
· Video Resolution
· Color Depth
· Dual-Link DVI
· Projectors
· Monitor Size and Resolution
· Video Cards

Section E: Video Card Installation
· Beginning Installation
· Uninstall Video Card
· Video Card Tools
· Display Property Settings
· Advanced Options
· Power Option Properties
· Troubleshooting Installation Issues~~~6282~7909~~

Session 6~Section A: Modern Operating Systems
· Types and Function
· User Interfaces
· Partitioning and Formatting
· Network Support
· Domains, Workgroups, and Applications

Section B: Operating Systems
· File Allocation Table
· Windows History
· System Versions
· Linux/UNIX/Uuntu
· Macintosh OSX

Section C: Installing and Upgrading
· Installation Checklist
· Clean Install
· Partitions, Service Packs, Updates

Section D: Installing Windows
· CMOS Setup
· Partition and Format Setup
· Product Codes
· Windows XP Setup
· Settings and Users

Section E: Finalizing Installation
· Installing Drivers and Devices
· Installing DirectX Video Cards
· Activation, Updates, Options Software

Section F: Windows Setup Tools
· Properties and Interface
· NT Loader/NT Detect
· Boot.ini and SWAPFILE
· Adjusting Virtual Memory
· File Extensions and Attributes
· Registry Editor

Section G: Installing Drives
· Master Boot Record
· Partitions and Dynamic Drives
· Drive Partitioning
· Creating Extended Partitions
· Converting to a Dynamic Drive

Section H: RAID
· RAID 0
· RAID 1
· Parity
· RAID 5
· RAID 0+1
· Hardware RAID
· Enabling RAID
· RAID Set
· Software RAID~~~6282~7908~~

Session 7~Section A: I/O Devices and Settings
· Keyboards and Mice
· Control Panel
· Web Camera
· Microphone
· Sound and Audio Device Properties
· Specialty Devices
· Cleaning Components
· Keyboard and Mice Cleaning

Section B: Command Prompt
· Introduction
· Documents and Settings
· File Volumes
· Specialty Commands
· Attributes

Section C: Working with Command Prompt
· Directories
· Wildcards
· Deleting Files
· Copy Command
· Xcopy
· Move Command

Section D: Basic Windows Maintenance
· File Fragmentation
· Error Checking
· CHKDSK
· Disk Cleanup
· Disk Cleanup Options

Section E: Backup
· System Restore
· System Restore
· ASR/ERD
· Bootable Drives
· Live CDs
· Event Viewer

Section F: Troubleshooting Windows
· Startup Problems
· Recovery Console Commands
· Recover Registry Commands
· Recovery CDs/Partitions
· Windows Advanced Options Menu
· AutoStart Programs

Section G: Windows Errors
· Task Manager/Processes
· System File Checker
· Services
· Remote Desktop
· Windows Reporting Tool~~~6282~7907~~

Session 8~Section A: Networking
· Network Cables
· Cat Levels
· Fiber-Optic Cable
· Fire Ratings
· Network Connectors

Section B: Hardware Technology
· Network Connections
· MAC Address Details
· Packets
· Ethernet Standard
· CSMA/CD
· 10Base-T
· 100Base-T
· 1000Base-T
· Network Card Settings
· Network Hub

Section C: Wireless
· Wireless Options
· Wireless Access Points
· Connecting to a Wireless Network
· Cellular Wireless
· Bluetooth Introduction
· Working with Bluetooth

Section D: Network Protocols
· Protocol Stacks
· IPX/SPX

Section E: TCP/IP Protocol
· TCP/IP Properties
· DNS
· DNS Resolution
· DHCP
· APIPA~~~6282~7906~~

Session 9~Section A: Network Sharing
· Workgroups/Domains
· Rights and Permissions
· Groups
· Setting Up User Accounts
· File Sharing
· Making Workgroups and Sharing
· Accessing Shared Folders
· Sharing a Network Printer

Section B: The Internet
· Connections
· ISDN
· Cable Modem
· DSL
· Satellite
· Broadband Box
· Routing
· Router Diagram
· Firewall Configuration

Section C: Internet Services
· Ports
· TCPView
· TCP, UDP, and ICMP Packets
· Internet Options

Section D: Network Troubleshooting
· Structured Cabling
· Cable Testers
· Link Lights
· Configuration Commands
· Ipconfig
· Shared Resources~~~6282~7905~~

Session 10~Section A: Laptops vs. Desktops
· Internal Components
· Hard Drive
· External Monitor
· Function Keys
· Power Settings
· Monitor
· Port Replicator
· PCMCIA
· Power and Batteries

Section B: Troubleshooting Laptops
· AC Adaptor
· Power Checklist
· Multimeter
· Testing Process
· Connecting to a Laptop
· Infrared Port
· Devices
· LCD
· Diagnosis Checklist
· Input Devices

Section C: Printers
· Dot Matrix
· Inkjet
· Laser
· Toner
· Laser Printer Diagram
· Other Printer Types

Section D: Installing Printers
· Printer Installation
· Installing Print Drivers

Section E: Printer Settings and Maintenance
· Print Options
· Printer Features
· Toner Cartridges
· Scheduled Maintenance
· Print Problems

Section F: Scanners
· Overview
· TWAIN
· Scanner Maintenance~~~6282~7904~~

Session 11~Section A: Security
· Passwords
· Security Devices

Section B: Protecting Your PC
· Security Review
· Virus Definition
· More Definitions
· Software Firewall
· avast!
· Locking and Encryption
· SSL
· Policies

Section C: Protecting Your Network
· Wireless Security
· Encryption
· NAT
· DHCP Server
· Social Engineering
· This Old PC

Section D: Troubleshooting Methods
· FRU
· System Diagnosis
· Mental Reassemble
· Validate Results

Section E: Safety
· Safe Working Environment
· Dangerous Components
· Accidents
· Disposables

Section F: Communication and Professionalism
· Use Clear, Concise, Direct Statements
· Avoid Interrupting
· Clarify Statements, Ask Questions
· Avoid Jargon, Abbreviations, Acronyms
· Listen to Customers
· Maintaining Positive Attitude and Voice
· Avoid Arguing/Being Defensive
· Do Not Minimize Customer Problems
· Avoid Being Judgmental
· Avoid Distractions/ Interruptions
· Respectful of Property~~~6282~7903~~

Session 12~Section A: Importance of Communication Skills
· Being a Powerful Communicator
· Improved Quality, Reduced Costs

Section B: Communications Theory
· Communication Formulas
· Communication Process
· Three Perceived Elements
· Tone of Voice
· Body Language
· Environment
· Communication Roles

Section C: Listening Skills
· Hindrances of Listening
· Effective Listening
· Seven Distractions
· Five Listening Levels

Section D: Effective Listening Techniques
· Empathy Listening
· Seek Synergy
· Five Steps of Listening
· Asking Questions
· Customer Service Principles

Section E: Translating Your Knowledge
· Comparison Method
· Contrast Method
· Construction Method
· Combination Method
· Things to Remember

Section F: Building Rapport
· Three Rapport Elements
· Use Their Names
· Discover Their Interests
· Let Them Talk
· Pacing
· Match Conversational Modalities~~~6282~7902~~

Network+ Session 1~Section A: Introduction
· Network+ Certification
· Network+ Domains
· Exam Details
· What is a Network?
· The Goal of Networking
· Client/Server vs. Peer-to-Peer

Section B: Topologies
· Topology Overview
· Bus Topology
· Ring Topology
· Star Topology
· Mesh Topology
· Hybrid Topology
· Star Ring Topology

Section C: Physical OSI Layers
· OSI Model Concept
· The Physical Layer
· The MAC Address
· Winipcfg/Ipconfig
· Frames
· Frame Layout
· Processing Frames
· Network Protocols

Section D: Logical OSI Layers
· Assembly/Disassembly
· Sessions
· VPNs
· 7-Layer Model

Section E: Cabling & Connectors
· Coaxial
· Fiber Optics
· Twisted Pair
· FireWire

Section F: Ethernet Basics
· 802 Standards
· Ethernet Frames
· CSMA/CD
· Collision Detection
· Reflection
· 10Base5
· 10Base2

Section G: Modern Ethernet
· 10Base-T Topology
· Bridges
· Cat Levels
· Wiring Standards
· Hubs & Connectors
· 5-4-3 Rule
· Ethernet Fiber Optics

Section H: Beyond 10Base-T
· Ethernet Switches
· 100Base-T
· Half/Full Duplex
· Gigabit Ethernet
· 10 Gigabit Ethernet~~~6282~6302~~

Network+ Session 2~Section A: Structured Cabling
· Terms
· EIA/TIA Cabling Standards
· Fire Ratings
· Cabling & Crimping
· Equipment Racks/Patch Panels
· Connecting the workspace
· Wall Jack

Section B: Testing Tools
· Patch Cables
· Link Lights
· Continuity Tester
· TDRs
· Tone Generators
· Cable Certification

Section C: Protocol Concepts
· Network Operating Systems
· Protocol Terminology
· Understanding Protocols
· Name Resolution
· Transport Layer
· Network Layer
· Multiple Protocols

Section D: Common Protocols
· NetBIOS/NetBEUI
· Installing NetBIOS/NetBEUI
· IPX/SPX
· IPX/SPX Properties
· TCP/IP

Section E: Practical TCP/IP
· TCP/IP Properties
· IP Address to Binary
· Purpose of TCP/IP
· Subnet Mask
· ARP
· Default Gateway
· ARP Example

Section F: IP Address/Subnetting
· Network IDs/Hosts
· Internet Class Licenses
· Subnetting
· Using Windows Calculator~~~6282~6301~~

Network+ Session 3~Section A: Network Protocols/DNS
· Transport/Session Protocols
· Port Numbers
· DNS
· Hierarchical Namespace
· DNS Tree

Section B: DNS within a Windows Environment
· Broadcast
· Host File
· DNS Server
· Domain Name Resolution
· DNS Properties
· Nslookup
· DNS Cache
· DHCP Resolution
· DHCP Client Side
· APIPA

Section C: Network OS Concepts
· Network Types
· Security Model
· Resource-Based Model
· Server-Based Model
· Directory-Based Model

Section D: History of Network Operating Systems
· Novell NetWare v3
· Windows Versions
· Windows NT
· NetWare 4/NDS
· Active Directory
· UNIX & Linux
· Apple Computers
· Administrator Accounts

Section E: Sharing Resources in Windows 2000/XP
· Sharing Resources
· NTFS Security
· Using Groups
· Workgroup to Domain

Section F: Protecting the Network
· Routers & Firewalls
· Private IP Addresses
· NAT
· Router Configurations
· Port Blocking
· Intranet/Extranet
· Proxy Servers
· Configuring IE for Proxy
· Passwords
· Antivirus~~~6282~6300~~

Network+ Session 4~Section A: Interconnecting Operating Systems
· Novell NetWare
· Novell Clients
· Mac to NetWare
· Connecting to Microsoft
· Samba/Third Party Tools
· UNIX/Linux to Windows
· Connecting to Macintosh
· Terminal Emulators

Section B: Dial-Up Connections
· Hardware & Groups
· Connection Types
· Packet Switching
· POTS/PSTN
· Configuring a Modem
· ISDN

Section C: WAN Connections
· Broadband/DSL Connections
· Cable/Satellite Connections
· Hardware Examples
· WAN Devices
· T1 DS1 & CSU/DSU
· TDM & T3/DS3
· Routers
· Fiber Optics
· Packet Switching
· X.25 & ATM

Section D: Remote Connection Options
· Frame Relay
· XP Connection Wizard
· VPN
· VLAN
· Authentication Protocols
· Encryption
· ICS

Section E: Wireless Networking
· Broadcasting Methods
· 802.11 Wireless Devices
· 802.11 Standards
· Configuring a Wireless Access Point
· Wireless Security
· Connecting to a Network
· Signal Boosters

Section F: Disaster Recovery
· Fault Tolerance
· RAID
· NAS
· SAN
· Backup/Recovery
· Hot & Cold Spares/Sites

Section G: Troubleshooting Strategy
· CompTIA Repair Approach
· Mike’s Model Repair Approach

Section H: Alternate Wireless
· HomeRF
· Bluetooth
· Bluetooth Devices

Section I: IPv6
· IPv6 Address
· Link Local
· Site Local
· Aggregatable Global~~~6282~6299~~

Ordering~~~~6282~6297~~

CompTIA A+ and Network+ Certification (Exams 220-301, 220-302 & N10-003) Training Course by LearnKey~Per Seat Licencing Available

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