Layout Table~~~~4651~4651~~

5 Sessions - 6-8 Hours of Interactive Training~
One mark of a successful manager is continual skill improvement, and the Successful Management Training Series from LearnKey can help. The series includes five complete training courses: Excellence in Supervision; Project Management; Giving & Receiving Feedback; Managing Disagreement; and Supreme Teams.

Benefits
• Create effective teams through this entertaining and informative program.
• You will learn how to communicate in ways that will motivate others to perform with pride.
• Understand how to handle conflicts and disagreements with positive resolutions. .~~~4651~4652~~

Course Outline Table~~~~4651~4653~~

Excellence in Supervision~Section A: Getting Started
· Self-Assessment
· Objectives
· Introduction
· Supervisory Power
· Case Study
· Assessment

Section B: Managing Performance
· Setting Expectations
· Giving Feedback
· Handling Problems
· Staying Flexible
· Assessment

Section C: Communicating Proactively
· Delegating Tasks & Time
· Effective Meetings
· Talking to Your Boss
· Case Study
· Assessment

Section D: Coaching for Excellence
· The Good Coach
· The Coaching Process
· Assessment

Section E: Dealing with Change
· A Modern Skill
· Positive Change Management
· Case Study
· Conclusion~~~4651~4661~~

Project Management~Section A: Project Management
· Introduction
· Course Overview

Section B: Defining the Project
· What is a Project?
· Project Life Cycle
· Project Definition
· Key Fact

Section C: Planning the Project
· Planning Process
· Quality
· Specifications
· Time
· Costs
· Key Fact

Section D: Implementing the Project
· People Skills
· Work in Progress
· The Human Factor
· Key Fact

Section E: Completing the Project
· Evaluating Results
· Conclusion~~~4651~4662~~

Giving & Receiving Feedback~Section A: Critical Feedback
· Self-Assessment
· Objectives
· Introduction
· Early Influences
· Assessment

Section B: Responding to Critical Feedback
· 3 Types of Feedback
· Feedback Attack
· Responding to Feedback
· Feedback Attack
· Assessment

Section C: Giving Constructive Feedback
· Steps to Giving Feedback
· Listen Up
· Workplace Feedback
· Giving Positive Feedback
· Feedback Attack
· Summary
· Conclusion~~~4651~4663~~

Managing Disagreement~Section A: Understanding Conflict Management
· Self-Assessment
· Objectives
· Conflicts & Disagreements
· MODI
· Assessment

Section B: The Nine Styles
· Introduction
· Firm Styles
· Listen Up!
· Neutral Sytles
· Listen Up!
· Flexible Styles
· Assessment

Section C: Steps for Managing Disagreement
· Explore
· Say What?
· Plan & Prepare
· Say What?
· Implement
· Summary
· Assessment~~~4651~4664~~

Supreme Teams~Section A: Why Teams?
· Introduction
· Types of Teams
· Team Prerequisites
· Team Empowerment
· Identifying the Customer
· Customer Relationship

Section B: Fundamental Elements
· Team Values
· Team Norms
· Team Lifecycle

Section C: Team Development
· Team Components
· Mutual Goals
· Design & Leadership
· Rules & Guidelines
· Team Dynamics
· Team Controls
· Evaluation

Section D: Competencies & Pitfalls
· Core Competencies
· Pitfalls
· Teamwork
· Effective Meetings
· Ineffective Feedback
· Mutual Respect
· Listening Tools
· Your Next Step~~~4651~4666~~

Ordering~~~~4651~4659~~

Successful Management Series Training Course by LearnKey~Per Seat Licencing Available

Call 08700 536 003 for quotes for CD, NETWORK, ONLINE and Training Centre/Bootcamp Solutions!~~PER USER%3A CD Course|071458|PER USER%3A ONLINE Course|!79188|LIBRARY LICENCE%3A CD Course|071455|~4651~4660~management training team building feeback project management supervising supervisor~