Layout Table~~~~4534~4534~~

1 Session - 2 Hours of Interactive Training~
Most of us go out of our way to avoid disagreements, let alone try to manage them. Yet, effectively managing disagreement can be one of the most important supervisory and managerial skills. In the Managing Disagreement training course from LearnKey, users can take a sophisticated assessment of their own conflict management style, learn the nine ways to approach and deal with disagreement and see examples of each of these styles illustrated in dramatic vignettes.

Benefits
• Turn confrontation and conflict into an orderly, positive process of reconciliation.
• Take control of difficult situations, instead of letting them take control of you.
• Understand how to use the nine conflict management styles to address an uncomfortable situation. .~~~4534~4535~~

Course Outline Table~~~~4534~4536~~

Session 1~Section A: Understanding Conflict Management
· Self-Assessment
· Objectives
· Conflicts & Disagreements
· MODI
· Assessment

Section B: The Nine Styles
· Introduction
· Firm Styles
· Listen Up!
· Neutral Sytles
· Listen Up!
· Flexible Styles
· Assessment

Section C: Steps for Managing Disagreement
· Explore
· Say What?
· Plan & Prepare
· Say What?
· Implement
· Summary
· Assessment~~~4534~4537~~

Ordering~~~~4534~4538~~

Managing Disagreement Training Course by LearnKey~Per Seat Licencing Available

Call 08700 536 003 for quotes for CD, NETWORK, ONLINE and Training Centre/Bootcamp Solutions!~~PER USER%3A CD Course|071498|PER USER%3A ONLINE Course|!79146|LIBRARY LICENCE%3A CD Course|071495|~4534~4539~conflict diagreement~