Windows 2000 MCSA Certification Training Course by LearnKeyCBT

MCSA 2000 27 Sessions - 81 Hours of Interactive Training~
The MCSA Certification Training Series from LearnKey will help you gain the skills necessary to design, implement and administer Microsoft Windows 2000 networks and achieve Microsoft Certified Systems Administrator certification. The Windows 2000 MCSA Certification includes five courses: Windows 2000 Professional Administration (MCP exam 70-210); Windows 2000 Server Administration (MCP exam 70-215); Windows 2000 Managing a Network Environment (MCP exam 70-218); CompTIA’s A+ certification; and CompTIA’s Network+ certification..

Benefits
• You will be confident in your ability to pass the exams and become a Microsoft Certified Systems Administrator.
• Gain technical mastery and capitalize on the need for qualified IT professionals.
• Your IT knowledge and proficiency will open doors and maximize earning potential.
~~~1735~1736~~

eSupport available~~~~1735~6614~~

Course Outline Table~~~~1735~1737~~

Professional Administration Session 1~Section A: Introduction
· Windows 2000 Family

Section B: Installation
· Hardware Requirements
· Upgrade Requirements
· Upgrading Windows 98
· Clean Installation

Section C: Unattended Installs & Cloning
· Automated Installs
· Support Tools
· Setup Manager
· Cloning Windows 2000
· Sysprep

Section D: Remote Installation Services
· Setting Up RIS
· Installing RIS
· RIS Limitations
· Client Installation Wizard

Section E: Installation Troubleshooting
· Boot Problems
· Hardware Compatibility List
· Service Packs

Section F: Windows Installer
· Windows Installation Services
· Benefits
· Active Directory

Section G: Hardware Devices
· Managing Hardware
· Device Manager
· System Control Panel
· Multiple Processors
· I/O Devices

Section H: Storage Devices
· Hard Disk Support
· Management Tools
· Create a Partition
· Dynamic Disk Volumes
· Fault Tolerance
· Upgrading from Basic to Dynamic~~~1735~1738~~

Professional Administration Session 2~Section A: Disk Management
· File Systems
· NTFS 5.0
· Mount Volume
· Modify Mount

Section B: NTFS Permissions
· File System Security
· Permissions Properties
· Apply Permissions
· Deny
· NTFS Compression
· Copying & Moving

Section C: Quotas
· NTFS Quotas
· Setup Quotas
· Monitoring Quotas
· New Quotas

Section D: Encryption
· NTFS Encryption
· Encrypted Files
· Recovery Agents
· Copy & Move Files

Section E: Other Hardware Support
· Display Devices
· Multiple Monitors
· Troubleshoot Video Adapters
· Modem Install
· Fax Service Management
· Fax Properties

Section F: Mobile Computer Management
· Mobile Hardware
· Power Management
· Power Settings
· Hibernate

Section G: Networking
· Network Cards
· Configure Network Cards
· LAN Connection
· Server Service
· TCP/IP

Section H: TCP/IP Configuration
· IP Address Assignment
· Domain Name System
· Configure TCP/IP~~~1735~1739~~

Professional Administration Session 3~Section A: TCP/IP Troubleshooting
· Ping
· Other Utilities
· Telnet

Section B: Dial-Up Networking
· Dial-Up Wizard
· Dial-Up Properties
· Network Wizard

Section C: Virtual Private Networks
· VPN Overview
· VPN Wizard

Section D: Internet Connection
· Configuring ICS
· Configuring the Client

Section E: Sharing Resources
· User Setup
· Access Control
· Share vs. NTFS
· Connecting to Resources

Section F: Monitoring Shared Resources
· Tools
· Share Information
· Performance Monitor

Section G: Managing Web Resources
· IIS 5.0
· Running IIS 5.0
· Web Folders~~~1735~1740~~

Professional Administration Session 4~Section A: Printing
· MS Technology
· Local Printing
· Add Printer
· Printer Properties
· Sharing Printers
· Share Properties

Section B: Network Printer
· Internet Printing
· Connect to Internet Printer
· Connect to Network Printer
· Active Directory

Section C: Managing Print Jobs
· Printer Jobs & Properties
· Redirect Jobs

Section D: Local Accounts
· User Accounts
· Create Local Users
· Add Users
· Advanced Management
· Create Local Group
· Built-in Groups
· System Groups
· Run As

Section E: GUI Features
· Desktop
· Display Properties
· Personalized Menu
· Menu Options
· Accessibility Items
· Multi-Language

Section F: User Profiles
· Manage Profiles
· Roaming Profiles
· Mandatory Profiles~~~1735~1741~~

Professional Administration Session 5~Section A: Document Management
· My Documents
· My Pictures
· Offline Folders
· Create & User Documents
· View Offline Files
· Use Offline Folders
· Synchronize Offline Files

Section B: Security
· Policies
· Account, Local & Security Policies

Section C: Auditing & Group Policies
· Auditing & Details
· Event Viewer
· Group Policies
· Create MMC Group Policies
· Local Computer Policies
· User Policies

Section D: Optimizing Performance
· Signing
· Hardware Profiles
· Application Performance
· Paging Files
· Task Scheduler
· Performance Monitor

Section E: Disaster Recovery
· Windows Backup
· Storage Media
· Emergency Repair Disk
· Safe Boot Options

Section F: Recovery Console
· Using the Console
· Limitations & Repair~~~1735~1742~~

Server Administration Session 1~Section A: Introduction
· Our Company
· Windows 2000 Family

Section B: Installation
· Requirements
· Upgrade Requirements
· Upgrade Process
· Clean Installation
· After the Install
· Performing the Upgrade
· Configuration

Section C: Installation Automation
· Unattended Installation
· Setup Manager
· Extracting a File
· Setup manager Wizard

Section D: Installation Issues
· Sysprep
· Running the Unattended Install
· Troubleshooting
· Service Packs

Section E: Hardware Support
· Driver Signing
· Update Drivers
· Group Policy
· Troubleshooting~~~1735~1743~~

Server Administration Session 2~Section A: Hard Disk Support
· Basic Upgrade to Dynamic
· Disk Manager Service
· Volume Types
· Configure Volumes

Section B: Fault Tolerance
· RAID 5
· Recovering Data
· Break & Reestablish Minor

Section C: Volume Mount Point
· Move Folder to New Drive
· Mount Volumes
· Verify Volume Mount

Section D: NTFS Options
· Compression
· NTFS vs. FAT Properties
· Compress Drives & Folders
· Copy & Move Compressed Files
· Disk Quotas
· Monitoring Quotas
· Changing Quotas
· Changing Ownership

Section E: User Accounts
· Domain User
· Create Local User
· User Properties
· Access Permissions

Section F: Groups
· Mixed Mode
· Native Mode
· Creating Groups
· Using Groups for Access
· Windows 2000 Group Structuring~~~1735~1744~~

Server Administration Session 3~Section A: Network Connections
· LAN
· Configure Connections
· New Connection
· Network Services
· Add Network Services

Section B: Remote Access
· RRAS
· Virtual Private Network
· Configure RAS & RRAS
· Enable RAS & RRAS
· Configure Server Properties
· Configure Dial-In Ports

Section C: VPN Features
· Setup VPN & Filters

Section D: Remote Access Policies
· Create Policy
· Permissions
· Dial-In Profiles
· Default Policy
· Accepting Connections
· VPN Policies

Section E: Terminal Services
· Requirements
· Remote Administration
· Application Server Mode
· Install Terminal Services

Section F: Terminal Service Licensing
· Services Licensing
· Licensing Server
· Installing Server
· Activate Server

Section G: Using Terminal Services
· Add Application
· Application Compatibility
· Configure Remote User
· Use Terminal Service~~~1735~1745~~

Server Administration Session 4~Section A: Local & Shared Access
· Local File Access
· Local NTFS Permissions
· Shared File Access
· Shared Permissions
· Permissions Tips

Section B: Distributed File Systems
· DFS Setup
· Connect to DFS
· DFS Replication
· Root Replica

Section C: Web Service
· NTFS Permissions
· Web Folders
· Configure Folder Security
· Access Web Folder

Section D: Printer Access
· Printer Connection
· New Printer Port
· Share Printer
· Find Printer
· Printing Control
· Permissions & Properties
· Internet Printing

Section E: Interoperability
· NetWare
· Gateway for NetWare
· Install Gateway Service
· Macintosh
· Create Macintosh Shares
· Macintosh File Server~~~1735~1746~~

Server Administration Session 5~Section A: Monitoring Performance
· Checking Performance
· Use System Monitor
· Performance Stats
· Monitor % Processor Time
· Performance Logs & Baselines

Section B: Optimizing System Performance
· Tuning Memory
· Page Files
· Task Manager
· Optimize Disks
· Optimize Applications

Section C: Security Policies
· Local Security Policies
· Auditing & User Rights Policies
· Auditing Setup
· Event Log
· EFS

Section D: Enterprise Security
· Group Policy
· Security Configuration
· Use Security Templates
· Security Analysis
· Security Templates

Section E: Disaster Recovery
· Backup
· Backup Wizard
· System State Data
· Restore Wizard
· Safe Boot Options
· Recovery Console
· Recovery Console Uses

Section F: Troubleshooting
· Tools & Tips
· Connectivity
· Disks
· Printing~~~1735~1747~~

Managing a Network Session 1~Section A: Introduction
· MCSA Overview
· MCSA Track
· Preparing for MCSA

Section B: Active Directory
· Logical Structure
· Multiple Domains
· Active Directory Domains
· Domain Resources
· Distinguished & Relative Names
· User Principle & Down Level Logon Names
· Domain Controllers
· Physical Structure
· Active Directory Sites
· Benefits of Physical Structure

Section C: Publishing Resources
· Published Objects
· Sharing vs. Publishing
· Publishing Printers
· Default Printer Behavior
· Share a Printer
· Managing Printers

Section D: Printer Locations
· Requirements
· Defining Location Names
· Enable Location Tracking
· Subnets & Locations
· Set Location
· Configure Printer

Section E: Printer & Folder Sharing
· Create Shared Folder
· Publish Shared Folder
· Troubleshoot Folder Access
· Troubleshoot Printer Access

Section F: Data Management
· File Systems
· NTFS 5.0
· NTFS Permissions
· MTFS Quotas
· Enable Quotas
· Set Quotas~~~1735~1764~~

Managing a Network Session 2~Section A: Managing Web Services
· IIS 5.0
· IIS Directories
· IIS User Account
· IIS Services
· IIS Defaults
· FTP Services
· Configure FTP
· Web Site Components
· Web Site Properties
· Directory Security
· Headers, Errors & Server Extensions
· WebDAV
· Permissions for WebDAV

Section B: Maintaining IIS
· Updates
· Troubleshoot Client Access
· Troubleshoot Client Configuration

Section C: TCP/IP Addressing
· TCP/IP Networking
· Design Considerations
· TCP/IP Features
· IP Addressing
· IP Classes
· Host Limitations
· Subnet Mask
· Addressing Scheme
· Reserved Private Addresses

Section D: Subnetting Procedures
· Identify Requirements
· Subnetting Cheat Sheet
· Subnet Planning
· Plan Segments
· High Order & Low Order
· Determine Valid Host IDs
· Subnets
· Subnet Mask Representation

Section E: DHCP
· New Features
· DHCP Functions
· Install DHCP
· Configure DHCP Server
· Scope Settings
· Server Options
· Support DHCP
· Troubleshoot DHCP Database
· Repair Databas~~~1735~1766~~

Managing a Network Session 3~Section A: Name Resolution
· NetBIOS
· Host Name
· NetBIOS names

Section B: NetBIOS Name Resolution
· Methods
· Lmhosts File
· Lmhosts Keyword
· WINS
· WINS Process
· WINS Replication
· WINS Enhancements

Section C: Configure NetBIOS
· View Hosts File
· Lmhosts File
· nbstat
· Configure WINS Server
· Configure Client
· WINS Client Entry
· WINS Properties
· Troubleshooting

Section D: DNS Resolution
· Host Name Resolution
· DNS
· DNS Namespace
· Internal Namespace
· DNS Query Types
· Query Process
· DNS Resolution Types
· DNS Zones
· Planning DNS Zones
· DNS Root Server
· DNS Caching-only Server

Section E: DNS Configuration
· DNS MMC
· Create Zone
· Create New Host Record
· Zone Properties
· Reverse Lookup Zones
· Logging & Monitoring

Section F: Remote Access Services
· Types of RAS
· VPN
· Configure RRAS
· Dial-up Support
· Configure Ports
· Authentication Methods~~~1735~1768~~

Managing a Network Session 4~Section A: RAS Configuration
· RAS Properties
· Logging & Monitoring
· RAS Client Information
· Client Configuration
· Connect Client to Network

Section B: Network Address Translation
· Configure RAS
· Configure NAT
· Name Resolution & Translation

Section C: RAS Policy
· Policy Components
· Mixed Mode vs. Native Mode
· Create RAS Policy
· Edit Profile
· Policy Troubleshooting

Section D: Terminal Services
· Shared Application
· Remote Control
· Install Terminal Services
· Terminal Services Client
· Connect Using Terminal Services

Section E: Replication
· Synchronizing Replication
· Intra-site Replication
· Inter-site Replication
· Site Link Cost
· Intra-site Configuration
· Troubleshoot Intra-site
· Inter-site Configuration
· Create Site Link
· Configure Link

Section F: Configure & Troubleshoot Groups
· Group Types
· Group Nesting
· Create Group
· Configure Group
· Nest Groups

Section G: Group Policy
· Group Policy Objects
· Plan Group Policy
· Plan Domain Policy
· Create OU Policy~~~1735~1770~~

Managing a Network Session 5~Section A: GPO Desktop Settings
· Simplify Policies
· Create Policy
· Refresh Policy
· Test Policy

Section B: GPO Folders & Security
· Folder Redirection
· Create Redirection Policy
· Test Policy
· Security Policy
· Lock-out & Password Policy
· Troubleshooting Policies

Section C: GPO Software Deployment
· Deploying Software
· Windows Installer
· Use to Distribute Software
· Configure Domain Policy
· Installation Properties
· Object Properties
· Test Policy

Section D: Troubleshooting Hardware
· Driver Signing
· Device Manager
· Scan for Hardware Changes
· Driver Signing Options
· Display Devices
· Mobile Computers
· Power Management
· Multiple Processors
· Network Cards

Section E: Maintaining Windows 2000
· Updates
· Service Packs
· Monitoring Tools
· Memory & Processor Monitoring
· Disk & Network Monitoring
· Application Performance
· Paging File

Section F: Boot Options
· Safe Mode
· Safe Mode with Command Prompt
· VGA Mode & Last Known Good
· Debug Mode & Boot Logging
· Recovery Console
· Using Recovery Console~~~1735~1772~~

Network+ Session 1~Section A: Introduction
· Network+ Certification
· Network+ Domains
· Exam Details
· What is a Network?
· The Goal of Networking
· Client/Server vs. Peer-to-Peer

Section B: Topologies
· Topology Overview
· Bus Topology
· Ring Topology
· Star Topology
· Mesh Topology
· Hybrid Topology
· Star Ring Topology

Section C: Physical OSI Layers
· OSI Model Concept
· The Physical Layer
· The MAC Address
· Winipcfg/Ipconfig
· Frames
· Frame Layout
· Processing Frames
· Network Protocols

Section D: Logical OSI Layers
· Assembly/Disassembly
· Sessions
· VPNs
· 7-Layer Model

Section E: Cabling & Connectors
· Coaxial
· Fiber Optics
· Twisted Pair
· FireWire

Section F: Ethernet Basics
· 802 Standards
· Ethernet Frames
· CSMA/CD
· Collision Detection
· Reflection
· 10Base5
· 10Base2

Section G: Modern Ethernet
· 10Base-T Topology
· Bridges
· Cat Levels
· Wiring Standards
· Hubs & Connectors
· 5-4-3 Rule
· Ethernet Fiber Optics

Section H: Beyond 10Base-T
· Ethernet Switches
· 100Base-T
· Half/Full Duplex
· Gigabit Ethernet
· 10 Gigabit Ethernet~~~1735~1776~~

Network+ Session 2~Section A: Structured Cabling
· Terms
· EIA/TIA Cabling Standards
· Fire Ratings
· Cabling & Crimping
· Equipment Racks/Patch Panels
· Connecting the workspace
· Wall Jack

Section B: Testing Tools
· Patch Cables
· Link Lights
· Continuity Tester
· TDRs
· Tone Generators
· Cable Certification

Section C: Protocol Concepts
· Network Operating Systems
· Protocol Terminology
· Understanding Protocols
· Name Resolution
· Transport Layer
· Network Layer
· Multiple Protocols

Section D: Common Protocols
· NetBIOS/NetBEUI
· Installing NetBIOS/NetBEUI
· IPX/SPX
· IPX/SPX Properties
· TCP/IP

Section E: Practical TCP/IP
· TCP/IP Properties
· IP Address to Binary
· Purpose of TCP/IP
· Subnet Mask
· ARP
· Default Gateway
· ARP Example

Section F: IP Address/Subnetting
· Network IDs/Hosts
· Internet Class Licenses
· Subnetting
· Using Windows Calculator~~~1735~1775~~

Network+ Session 3~Section A: Network Protocols/DNS
· Transport/Session Protocols
· Port Numbers
· DNS
· Hierarchical Namespace
· DNS Tree

Section B: DNS within a Windows Environment
· Broadcast
· Host File
· DNS Server
· Domain Name Resolution
· DNS Properties
· Nslookup
· DNS Cache
· DHCP Resolution
· DHCP Client Side
· APIPA

Section C: Network OS Concepts
· Network Types
· Security Model
· Resource-Based Model
· Server-Based Model
· Directory-Based Model

Section D: History of Network Operating Systems
· Novell NetWare v3
· Windows Versions
· Windows NT
· NetWare 4/NDS
· Active Directory
· UNIX & Linux
· Apple Computers
· Administrator Accounts

Section E: Sharing Resources in Windows 2000/XP
· Sharing Resources
· NTFS Security
· Using Groups
· Workgroup to Domain

Section F: Protecting the Network
· Routers & Firewalls
· Private IP Addresses
· NAT
· Router Configurations
· Port Blocking
· Intranet/Extranet
· Proxy Servers
· Configuring IE for Proxy
· Passwords
· Antivirus~~~1735~1774~~

Network+ Session 4~Section A: Interconnecting Operating Systems
· Novell NetWare
· Novell Clients
· Mac to NetWare
· Connecting to Microsoft
· Samba/Third Party Tools
· UNIX/Linux to Windows
· Connecting to Macintosh
· Terminal Emulators

Section B: Dial-Up Connections
· Hardware & Groups
· Connection Types
· Packet Switching
· POTS/PSTN
· Configuring a Modem
· ISDN

Section C: WAN Connections
· Broadband/DSL Connections
· Cable/Satellite Connections
· Hardware Examples
· WAN Devices
· T1 DS1 & CSU/DSU
· TDM & T3/DS3
· Routers
· Fiber Optics
· Packet Switching
· X.25 & ATM

Section D: Remote Connection Options
· Frame Relay
· XP Connection Wizard
· VPN
· VLAN
· Authentication Protocols
· Encryption
· ICS

Section E: Wireless Networking
· Broadcasting Methods
· 802.11 Wireless Devices
· 802.11 Standards
· Configuring a Wireless Access Point
· Wireless Security
· Connecting to a Network
· Signal Boosters

Section F: Disaster Recovery
· Fault Tolerance
· RAID
· NAS
· SAN
· Backup/Recovery
· Hot & Cold Spares/Sites

Section G: Troubleshooting Strategy
· CompTIA Repair Approach
· Mike’s Model Repair Approach

Section H: Alternate Wireless
· HomeRF
· Bluetooth
· Bluetooth Devices

Section I: IPv6
· IPv6 Address
· Link Local
· Site Local
· Aggregatable Global~~~1735~1773~~

A+ Session 1~Section A: Introduction
· A+ Certification
· What is the A+ like?
· Testing Locations
· Testing Costs

Section B: Visible PC
· Basic PC
· Monitors
· Keyboard
· Wireless Keyboard
· Mouse
· Printers
· Speakers

Section C: System Unit
· Overview
· Common Features
· Connectors
· ESD
· Anti-Static Mat
· Basic Components

Section D: Connectors
· Power
· PS2 Connectors
· RJ45
· USB Connectors
· Serial Ports
· Parallel Ports
· Video/Audio
· Firewire

Section E: CPU Concepts
· External Data Bus
· Clock
· Address Bus
· Memory Controller Chip
· Cache
· Buses
· CPU Considerations
· Packaging

Section F: CPU
· Manufacturers
· CPU Types
· XEON Processors
· 64-Bit Processing

~~~1735~1787~~

A+ Session 2~Section A: Installing/Upgrading CPUs
· Slotted CPU
· Motherboard Specs/Jumpers
· Socketed CPU
· Cooling
· Fans
· Upgrading
· Liquid Cooling

Section B: RAM
· RAM Concept
· Bits and Bytes
· Quantities
· Units
· Visualizing RAM
· RAM Packages
Section C: RAM Types
· DRAM
· FPM/EDO
· SDRAM
· Banking
· DDR
· RDRAM
· DDR - SDRAM

Section D: Installing RAM
· Compatibility
· Cache Chips
· SIMMS
· DIMM
· Speed
· RAM Data
· Double-sided
· Adding RAM

Section E: BIOS-FirmWare
· Mother
· BIOS
· BIOS Software
· Flash ROM
· CMOS
· CMOS Settings

Section F: BIOS Troubleshooting
· Post Check
· Error Codes
· Text Codes
· Battery
· BIOS
· Flash BIOS

~~~1735~1786~~

A+ Session 3~Section A: Expansion Bus
· Expansion Slots
· Crystals/Clocking
· IBM PC Bus
· ISA

Section B: I/O Addressing
· Device Manager
· I/O Address
· Hexadecimal
· Hex to Binary
· Address Range
· Interrupts
· IRQs

Section C: COM & LPT Ports
· COM Ports
· LPT Ports
· Set Serial Port
· Set Parallel Port

Section D: DMA/Memory Addressing
· Functions
· Direct Memory Access
· DRQs/DMA/Ultra DMA
· Using DMA/Ultra DMA
· Alternative Memory
· Memory Addressing

Section E: EISA/ISA/VESA
· ISA
· Micro Channel
· EISA
· VESA Local Bus
· Bus Speeds
· VESA VL Bus
Section F: PCI
· PCI Model
· Characteristics
· Interrupt Channels
· IRQ Steering
· Extended IRQs
· AGP
· Modern Chipsets

Section G: Speciality Bus
· CNR/AMR
· USB
· USB Connections
· USB Hub
· Mini-B
· Versions/Installation
· FireWire
· FireWire Connections

~~~1735~1785~~

A+ Session 4~Section A: Adapter Cards - Legacy
· Installing/Removing
· Handling Card
· Legacy Cards
· PnP Environment
· Using Device Drives
· Set Resources
· Modify Resources

Section B: Adapter Cards - ACPI
· ACPI Compliant
· Device Resources
· Add Device/Driver
· Signed Drivers
· Installation Programs
· Autorun

Section C: Form Factors
· Standardization
· AT Power Supply
· Connections
· ATX
· Standard Options
· ATX Power Supply
· AUX Power
· Soft Power

Section D: Motherboards/Cases
· Motherboard
· Assemble Components
· I/O Shield
· Power Supply
· Mount Board
· Connect Power
· Connect Aux Wires
· Troubleshooting

Section E: Floppy Drives
· Storage vs. RAM
· 3 1/2 Floppy Drive
· Floppy Drive Connection
· Ribbon Cable
· Motherboard Connection
· Power Connector
· Floppy Configuration
· Verify/Troubleshoot

Section F: ATA Hard Drives
· Storage Device
· Drive Geometry
· Terminology
· Controller
· ATA-1 Standard
· ATA-2 (EIDE) Standard
· ATA-4, ATA-5 Standard
· ATA-6 Standard

Section G: Basic ATA Installation
· Drive Components
· Master vs. Slave
· Configure Drive
· Connecting Drive
· Connectors
· Verify
· Hard Drive Setting

Section H: Advanced ATA Installation
· Mounting Hardware
· Adding Second Drive
· High Speed ATA Cable
· Serial ATA
· Serial ATA Connector
· Serial ATA Characteristics
· Serial ATA Adapters/Cards
· Verify/Test~~~1735~1784~~

A+ Session 5~Section A: CD Media
· Compact Disc
· CD-ROM
· CD-ROM Drives
· CDR/CD-R
· CD-RW
· Burning Software
· DVD
· DVD Formats

Section B: CD Media Installation
· Connections
· Basic Install
· Guide Rails
· DVD Install
· Hardware Decoder
· Troubleshooting

Section C: SCSI
· Concepts
· Host Adapter
· SCSI Chains
· Termination
· LUN
· SCSI Types
· Termination Types
· Cable Lengths

Section D: SCSI Installation
· SCSI-1 Connector
· Narrow SCSI
· Wide SCSI
· Hot Swappable Drives
· External Connectors
· Setup SCSI
· Install SCSI
· Verify/Troubleshoot

Section E: RAID
· RAID 0 (Striping)
· RAID 1 (Mirroring)
· Parity
· RAID 5
· Hardware RAID
· Software RAID
Section F: Video & Graphics Cards
· CRT Monitors
· Function
· Refresh Rate
· Resolution

Section G: Install Video Card
· AGP Slots
· AGP Speeds
· AGP Slot
· Upgrade
· CMOS Setting
· Dual Monitors
· Advanced Setting
· Troubleshooting~~~1735~1783~~

A+ Session 6~Section A: Sound
· Sound Cards
· Midi Connection
· Sound Standards
· Sound Connections
· Optical Connector
· Installation
· AC Adapters
· Cable Connections

Section B: Other Peripheral Devices
· Graphics Tablets
· Touch Screens
· Digital Cameras
· Removable Media
· External Storage

Section C: Laptops
· Portable Desktop
· Batteries/Fuel Cells
· Components
· Storage Devices
· PCMCIA
· DC Power
· Power Management
· Docking/Sync

Section D: Understanding Printers
· Types of Printers
· Laser Printer
· Transfer Process
· Internal Components
· Other Print Technologies
· Dye Sublimation
· Printer Connectors
· Printer Options

Section E: Printer Installation
· Print Drivers
· View Installed Printer
· Maintaining Printers
· Inkjet Problems
· Laser Problems
· Cleaning Printers
· Troubleshooting
· Toner Cartridge

Section F: Networking Hardware
· NIC
· Topologies
· Cables
· CAT Levels
· Fiber Optics
· Fire Ratings

Section G: Networking Technologies
· Ethernet
· AVI
· IO Base 2
· IO Base T
· Duplex/Half-Duplex
· SC/ST
· Wireless
· Configure Wireless~~~1735~1782~~

A+ Session 7~Section A: Connecting to a Network
· Network Basics
· Sharing Resources
· Hardware Connection
· Hubs
· Protocols
· MS Protocols
· Modems
· Internet Connections

Section B: Maintenance
· Cleaning
· Components
· Keyboards
· Monitors
· Printers
· Drive Maintenance
· Disposal

Section C: Power
· Electrical Consideration
· Surge Suppressors
· UPS

Section D: Troubleshooting
· Planning
· Consider Possibilities
· Documents the Problem~~~1735~1781~~

A+ Session 8~Section A: Primitive O/S
· DOS
· Windows
· Windows 3X
· Memory Management
· Virtual Window
· Icons/Desktop/INI

Section B: Modern O/S
· Windows 95
· Windows NT
· Windows 9X
· NT Versions
· Windows 2000/2003

Section C: Interfaces
· 9X Desktop
· 9X Controls/Tools
· XP Desktop
· Customize Workspace
· XP Controls/Tools
· Task Manager

Section D: 9X System Files
· File Views
· Critical Files
· Configuration Files
· Memory Management
· Customizing Files
· Sysedit
· Registry
· Registry Keys
Section E: XP System Files
· Access System Files
· Boot
· Registry Data
· Regedit/Regedit 32

Section F: Prompt Navigation
· Access Prompt
· DIR
· File Control
· Navigation
· Working with Directories
· Wildcards

Section G: Manipulating Files
· Add
· Rename/Delete
· Copy File
· Move
· Attributes
· XCopy
· Launch Programs
· Server

Section H: Batch Files
· Overview
· Edit
· Path
· Set
· Sample Batch File~~~1735~1780~~

A+ Session 9~Section A: Partitioning with FDISK
· Partition
· Partition Types
· Partition Options
· Run FDISK
· Primary Partition
· Delete Partition
· Extended Partition
· Active Partition

Section B: Formatting
· Boot Sector
· Graphical Format
· Command Line Format

Section C: Drive Maintenance - Windows 98
· Scandisk
· Defrag
· Disk Cleanup
· Backup
· Chkdsk

Section D: NT Family Drives
· Advanced Attributes
· Disk Quotas
· Disk Management
· Dynamic Disks

Section E: Security
· Resource Board
· Server Board
· Directory Based
· NTFS Permissions
· File Permissions
· Folder Permissions
· Apply Permissions
· Inheritance

Section F: Boot Disks
· Bootable Floppy
· Win98 Startup Disk
· Startup Disk Contents
· NT Family Startup Disks

Section G: Installation Preparation
· Hardware Requirements
· Installation Decisions
· Partition
· Copy Install Files
· Setup Options

Section H: Installing Windows 9X
· Hardware Setup
· Network Setup
· Windows Update
· Windows Setup
· Backup/System Restore~~~1735~1779~~

A+ Session 10~Section A: Installing NT Family
· Hardware Requirements
· Installation Methods
· Dual Booting
· Boot.ini

Section B: Boot Issues
· Startup Files
· Boot Menu
· Boot Menu Options
· Windows 2000 Boot
· Boot Order
· System Recovery

Section C: Maintaining Windows
· 98 Performance Settings
· Virtual Memory
· XP Performance Setting
· Environment Variables

Section D: Boot Errors
· Recovery Console
· Error Rules
· User Errors
· Viruses
· Virus Paths/Symptoms
· Virus Protection
· Boot Failure
· Win 9X Errors

Section E: Recovery Tools
· Recovery Console
· Event ViewerService Failure
· Task Manager
· Extract.exe
· Extract/Options
· Recovery CD

Section F: GUI & App Errors
· 9X GUI Errors
· MS Config/Sfc
· 2000/XP GUI Errors
· Protection Failures
· Application Failures
· MSD vs. Win MSD
· Third Party Tools
· Printer

Section G: Networking
· Network Setup
· Adding Protocols
· Setup Client
· View Network Computers
· Add NetWare Protocol
· NetWare Client
· Sharing Resources
· Access Shared Resources~~~1735~1778~~

A+ Session 11~Section A: TCP/IP
· Advantages
· TCP/IP Properties
· TCP/IP Addressing
· DNS
· DNS Servers
· WINS
· NetBios Settings
· DHCP

Section B: Working with TCP/IP
· TCP/IP Utilities
· IP Config
· WINIpccfg
· Release/Renew
· PING
· DNS Resolution
· TRACERT
· NSLookup

Section C: Internet Connection
· Overview
· Modem
· Modem Setup
· Internet Connect Sharing
· Internet Connection Firewall
· Internet Services
· Using Internet Service
· Internet Options~~~1735~1777~~

Ordering~~~~1735~1761~~

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