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The Power of Telephone Courtesy Training Course by LearnKey
Are
you confident that your company is projecting the best first impression when
answering the phone? Making the wrong impression over the phone can discourage
customers. This video shows the right way—and the wrong way—to handle business
phones. It's a great tool for teaching your staff how to project a positive view
of your organization
Highlights
- 1 hour training on 1 CD
- Level - Beginner
- Tests and Exercises included
- Understand the importance of telephone image for your business
- Learn the proper telephone techniques that will let your customer know they are important
- Learn to demonstrate professionalism on the telephone to create a positive experience for the customer
Course Includes
- Instructor-Led Video Training
- Demos and Lab Learning
- Multi-Media Presentations
- Practice Exams and Lab Simulators
- Self-Paced Navigation
- CD or Online Delivery
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from £64 per user + vat
Purchase Orders
Official Purchase orders are accepted from Government, Education, Health, Charities, Times 1000 plc's, Professional Partnerships and other pre-approved accounts. Want to order more than a couple of courses ? Contact sales on 01223 894136 for a custom quote
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