Section A: Learning to be Efficient
· What is Outlook Really?
· New Features
· Outlook Editions
· Edition-Specific Features
· Edition Version Summary

Section B: Outlook Interface
· Getting Started
· Navigation Pane
· Information and Reading Panes
· To-Do Bar

Section C: Outlook Today
· The Ideal Assistant
· Customizing Outlook Today

Section D: Configuring E-mail Accounts
· How E-mail Works
· Account Settings
· Manual Configuration
· Changing E-mail Accounts

Section E: Creating E-mail
· Creating Messages
· Addressing the Message
· E-mail Options

Section F: E-mail Extras
· Formatting
· Voting Buttons
· Attachments
· Importance and Sensitivity
· Spell Check
· Saving a Draft

Section G: Hyperlinks and Quick Parts
· Using Hyperlinks
· Using Quick Parts
· Bookmark Hyperlinks

Section H: Setting E-mail Defaults
· E-mail Settings
· Mail Format
· Themes and Fonts
· Setting up E-mail Signatures
· Creating Multiple Signatures

Section I: Securing E-mail
· Digital Signatures
· Encrypting Messages
· IRM
· Configuring IRM
· The Trust Center

Section A: Receiving E-mail
· Replying to Messages
· Forwarding Messages
· Voting
· Receiving Attachments
· Sent Items
· Recall and Resent Messages
· Vote Tally

Section B: Working Offline
· Send/Receive Settings
· Send/Receive Groups
· Out of Office Assistant
· Downloading the Address Book

Section C: Changing Views
· Sorting
· Customizing Views
· Fields
· Views Dialog Box

Section D: Organizing Information
· Organizing with Categories
· Quick Click
· Organizing with Flags
· Custom Flags

Section E: Managing Junk Mail
· Junk Mail Tactics
· Junk Mail Folder
· Junk Mail Settings

Section F: Customizing Folders
· Folder Settings
· Deleting Items
· Creating Folders
· Organizing Folders
· Recover Deleted Items
· Saving in Different File Types

Section G: Managing Data Files
· Creating a Personal Folder Set
· Personal Folder Properties

Section H: Rules and Alerts
· Automated Features
· Rules
· Alerts
· Ordering Rules

Section A: Archiving
· Activating Archiving
· AutoArchive Settings
· Manual Archiving

Section B: Searching
· Search Options
· Simple Searches
· Query Searches
· Using Search Folders
· Category Searches
· Custom Search Folders

Section C: Contact Basics
· Creating Contacts
· Modifying Contacts
· Adding Contacts
· Contact Views

Section D: Advanced Contacts
· Modifying Contacts
· Business Card Options
· Distribution Lists
· Secondary Address Books

Section E: Calendars and Scheduling
· Calendar Views and Entries
· Creating Appointments
· Creating Events
· Recurring Events
· Creating Events from E-mail

Section F: Calendar Defaults and Permissions
· Calendar Settings
· Assigning Delegate Permissions
· Viewing People's Calendars

Section G: Collaboration
· Group Calendars
· Send a Calendar via E-mail
· Publish Calendars Online

Section H: Meetings
· Scheduling Meetings
· Responding to Requests
· Tracking Responses
· Recurring Meetings
· Proposing New Meeting Times

Section I: Tasks and Journal
· Creating Tasks
· Assigning Tasks
· Recurring Tasks
· Responding to Assigned Tasks
· Task Views
· Tracking with the Journal