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Handling Conflict and Confrontation Training Course
There's
no escaping conflict in the workplace, at home or with your personal
relationships. Whenever diverse individuals work together, there are bound to be
differences of opinion, miscommunication and unwelcome criticism - even
out-and-out confrontations. In this solution-based interactive media, you'll
find proven tactics to help you defuse volatile situations and remain in control
when tempers flare and emotions overheat.Highlights
- 2 hours training on 1 CDs
- Practice conflict resolution skills through exercises.
- Develop strategies to help you resolve differences.
- Discover techniques for solving all kinds of people problems.
Course Includes
- Instructor-Led Video Training
- Demos and Lab Learning
- Multi-Media Presentations
- Practice Exams and Lab Simulators
- Self-Paced Navigation
- CD or Online Delivery
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from £92 per user + vat
Purchase Orders
Official Purchase orders are accepted from Government, Education, Health, Charities, Times 1000 plc's, Professional Partnerships and other pre-approved accounts. Want to order more than a couple of courses ? Contact sales on 01223 894136 for a custom quote
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