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Customer Service Series Training Course by LearnKey
Quickly
improve customer service skills inside your organization -- and see a
significant impact at consumer level. Learn how to deal effectively with angry
customers, clients, or colleagues while collaborating to create a win-win
outcome. This series pinpoints the skills that will make every employee aware of
the importance of excellent customer service. Series includes four complete
courses:
Calming Upset Customers
Connecting to Customers through Customer
Service
Helping Customers through Quality Service
The Cornerstones of
Sales and Customer Service
Highlights
- 8 hours tuition on 4 packed CDs
- Gain trust from customers when their problems are solved.
- Learn skills necessary to create a positive customer experience.
- Grow your business by focusing on customer needs
Course Includes
- Instructor-Led Video Training
- Demos and Lab Learning
- Multi-Media Presentations
- Practice Exams and Lab Simulators
- Self-Paced Navigation
- CD or Online Delivery
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from £264 per user + vat
Purchase Orders
Official Purchase orders are accepted from Government, Education, Health, Charities, Times 1000 plc's, Professional Partnerships and other pre-approved accounts. Want to order more than a couple of courses ? Contact sales on 01223 894136 for a custom quote
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