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The Cornerstones of Sales and Customer Service Training Course by LearnKey
Turn
good customer service into increased sales and increased customer satisfaction.
This training course shows you how to leverage your good customer service to
achieve the best possible outcome: customers get more of what they want while
your sales go up and your business improves. At the end of this training course
you will understand how to listen for nonverbal and verbal signals, ask
open-ended questions to help you help the shopper, and build multiple item
sales.
Highlights
- 1 hour of training on 1 CD
- Discover new ways to use teamwork to create innovative business solutions
- Learn how to keep your team on track so you can streamline decision making
- Find out how you can project inspirational but focused leadership
Course Includes
- Instructor-Led Video Training
- Demos and Lab Learning
- Multi-Media Presentations
- Practice Exams and Lab Simulators
- Self-Paced Navigation
- CD or Online Delivery
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from £64 per user + vat
Purchase Orders
Official Purchase orders are accepted from Government, Education, Health, Charities, Times 1000 plc's, Professional Partnerships and other pre-approved accounts. Want to order more than a couple of courses ? Contact sales on 01223 894136 for a custom quote
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